Pioneering next generation IT infrastructure management with an ability to impact over 90 percentage of enterprise IT infrastructure spend spanning assets, operational expenses and supplier contracts and proven transformational life-cycle aproach. Businesses today face a considerable challenge to effectively optimize their IT infrastructure and related operations and deliver ever-improving service levels to meet and exceed the expectations of their business-users without compromising on quality and security. More and more companies are turning towards Infrastructure Management Service as the answer to this need. Remote Infrastructure Management at one level is an alternative to existing sourcing models of Infrastructure Management Services. Remote Infrastructure Management services consist of remote (outside the physical premises of a company’s facilities) monitoring and managing the infrastructure components and taking proactive steps and remedial actions across the IT landscape. The Remote Monitoring and Management is undertaken through a combination of offshore/near-shore/global delivery center which is often termed as an Operations Management Centre (OMC), where skilled staff of a service provider monitor and manage the infrastructure, ensuring uptimes and availability. At Ordain Remote Infrastructure Management is called as a Collaborative Sourcing which provides delivery of Technology Services in a global delivery model, providing organizations more flexibility and control over their IT infrastructures at lower costs and higher quality.